Draft for owner review & A2P 10DLC registration. This document includes the required mobile-information non-sharing statement and SMS disclosure standards. Have your legal counsel confirm all details before production launch.

Your privacy

Privacy Policy

Effective & Last Updated: October 5, 2026

1. Who We Are

High Guard Systems LLC (“High Guard Systems”, “we”, “our”, or “us”) operates the website highguardsystems.net. We provide follow-up consulting and database reactivation services that help service businesses — such as med spas, chiropractic clinics, and similar practices — reconnect with past customers and unbooked leads.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information collected through our website, contact forms, and direct communications relating to our own business.

Owner review needed: Mailing address: please provide Aaron Masih / High Guard Systems LLC's verified street address to replace the review-pending address placeholder in Section 10 below. The support email has been updated to aaron@highguardsystems.net.

2. Information We Collect

We collect information directly from you when you submit a form requesting a free Reactivation Plan or otherwise communicate with us:

  • Business details: Your business name and business type (med spa, chiropractic clinic, or other service business).
  • Contact information: Your full name, business email address, and optional phone number.
  • Inquiry notes: Any background details or questions you include in the optional message field.
  • Consent records: Timestamp, IP address/source page, disclosure version, and whether you chose to opt in to non-marketing or marketing text messages.

Important Privacy Notice: High Guard Systems is a B2B advisory firm. We do not provide medical or professional services to your customers, and we strictly instruct visitors never to submit customer names, protected health or personal information, medical details, or unredacted contact lists through this website.

3. How We Use Your Information

We use the information you provide solely to:

  • Review your business and prepare your custom Reactivation Plan.
  • Communicate with you via email or phone regarding your assessment, follow-up scheduling, and consultation reminders.
  • Send text messages only if you have explicitly provided affirmative, separate opt-in consent for service or promotional updates.
  • Maintain accurate records of consent and honor opt-out requests.
  • Comply with applicable legal, carrier, and regulatory obligations.

4. Mobile Information & SMS Consent Non-Sharing Clause

Strict Non-Sharing Commitment (A2P 10DLC Compliance):

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, trade, loan, or lease your phone number or your SMS consent status to any external party, lead broker, or marketing network under any circumstances.

5. Text Messaging Terms & Disclosures

Providing your phone number on our contact form is completely optional and does not constitute consent to receive text messages. SMS consent is collected through separate, optional, unchecked checkboxes:

  • Non-Marketing / Service Messages: Sent to provide updates regarding your requested Reactivation Plan, consultation confirmations, scheduling reminders, and direct service-related responses. Message frequency varies based on your inquiry and appointment activity.
  • Marketing Messages: Sent to inform you about High Guard Systems services, special offers, and reactivation strategies. Message frequency is typically no more than 2–4 messages per month. Consent is never a condition of purchase.

Standard message and data rates may apply according to your mobile carrier plan.

How to Opt Out: You can cancel SMS messages at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message from us. You will receive a one-time opt-out confirmation text, after which no further SMS messages will be sent to that number unless you affirmatively re-subscribe.
How to Get Help: For assistance, reply HELP to any text message from us or contact our support team directly.
Carriers: Mobile carriers (such as AT&T, T-Mobile, Verizon, and others) are not liable for delayed or undelivered messages.

6. Service Providers & Technical Infrastructure

We disclose personal information (excluding mobile opt-in data) only to trusted technical service providers who assist us in operating our website, hosting our CRM, and delivering communications, strictly under confidentiality and data-processing agreements.

Owner review needed: Service providers: Confirm the exact CRM platform host, cloud infrastructure, and telephony carrier used by High Guard Systems LLC to complete this list for compliance records.

7. Data Retention & Security

We retain submitted information for as long as necessary to fulfill your request, maintain our business records, and document consent. SMS opt-out records and “Do Not Contact” (DND) status are retained permanently to ensure we do not inadvertently contact unsubscribed individuals.

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse.

8. Your Rights & Choices

You have the right to request access to, correction of, or deletion of your personal information. You may also withdraw SMS or email marketing consent at any time. To exercise these choices, reply STOP to any SMS or contact us using the details below.

9. Links to Other Websites

Our website may contain links to external sites (such as our Terms of Service). We are not responsible for the privacy practices of external third-party websites.

10. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please reach out to us:

High Guard Systems LLC

Attention: Privacy & Compliance / Aaron Masih

Website: highguardsystems.net

Phone: (248) 765-8042 (business line — please call; do not text STOP to this number)

Support Email: aaron@highguardsystems.net

SMS Support Line: [Pending A2P Number Assignment]

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operational, legal, or carrier requirements. When updates are posted, the “Effective & Last Updated” date at the top of this page will be revised accordingly.